Returns & Exchanges

At MUK LUKS, we want you to be perfectly cozy in your purchase, which is why we offer a 30-day window for returns on unworn merchandise in its original packaging. Please ensure all tags remain attached to qualify for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label and a return packing slip to include inside your package.

• 3.
  Pack and Ship

  Securely pack your unworn items in the original box, attach the prepaid label to the outside, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund within 7-10 business days.